Cetrix Blog

Paul Nilsen

Paul Nilsen
Paul Nilsen is the director of solution development at Cetrix Cloud Services. He also works with the Solution Development Department at Cetrix Technologies, where he headed the department for three years. Paul has over 20 years of experience in IT, working on software engineering projects, hardware-software product integration, design of special purpose systems using artificial intelligence, and implementing CRM and ERP software systems.

Recent Posts

Automation Helps You Establish a Global Museum Brand

Paul Nilsen - Oct 31, 2018 8:56:58 AM

Developing a global brand will take the concentrated effort of everyone in your organization. It will require research on your current position, the current state of the world, and the opportunities available to you. This research requires data processing on a massive scale.

Topics: Digital Marketing Automation- Salesforce for Museums- Salesforce for NonProfits

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Museum Gallery and Collection Management on the Cloud

Paul Nilsen - Oct 24, 2018 8:36:11 AM

Most museums are aware that ticket sales are the life blood of all museums..Despite this, surprisingly few museums have a way to sell tickets online. Even though online ticket sales now dominate the sales landscape for events such as concerts and theaters, most museums have yet to create their own online ticket sales portals. For instance, in France, 30-50% of museums still expect visitors to purchase tickets at the door (See Secutix). Of course, an online ticket sales portal requires branding. Museums cannot just put up a website and expect visitors to find it. Instead, you must brand and advertise your website so potential visitors can find it in a way that builds a relationship between the museum and each individual visitor. That requires a digital presence that is unique, individualized, and global.

Topics: Digital Marketing Automation

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Minneapolis Institute of Art Journey into the Cloud Solutions

Paul Nilsen - Sep 13, 2018 6:48:15 AM

Cultural institutions around the world are looking for ways to update their collections for the digital age. Today’s patrons, trustees, and donors demand new digital experiences. Art museums are especially hit due to the nature of their very not-digital displays. They all need the benefits of digital technology to survive, ensure the democratization of culture, keep open spaces for dialogue, and to allow for the free exchange of ideas and knowledge. However, museum system software can challenge even the best of them. Despite the challenges, there are still good reasons why institutions such as the Minneapolis Institution of Art (MIA) are finding success with their digital initiatives.

Topics: Salesforce for Museums

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How the Institute of Contemporary Art Developed their Customer-Centric Focus

Paul Nilsen - Sep 12, 2018 3:31:53 PM

Last year, the Institute of Contemporary Art in Miami welcomed over 150 thousand visitors through its doors, of which almost 30,000 were young people. It comes as no surprise that the Institute was justly proud of these figures as it placed it in the top tier of world-class cultural institutions. However, there was a dark cloud looming over the Institute’s apparent success; increases to their marketing budget was not filtering through to their profits, and alarm bells were beginning to sound.

Topics: Salesforce for Museums

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Digital Transformation Brings Art Museums into the Digital Age

Paul Nilsen - Sep 9, 2018 6:22:48 PM

Digital technology transformed our world in ways we would not even imagine a decade ago. Over the past decade, organizations from every industry dealt with the increasing digital expectation of their patrons, trustees, and donors, and museums are no different. Museums around the world made strides to implement technology into their displays, some more successful than others. They all want the many benefits digital technology can give them including the democratization of culture, open spaces for dialogue, and the free exchange of ideas and knowledge. However, the transition can challenge the best of us, especially the art museums.

Topics: Salesforce for Museums

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