Cetrix Blog

Key Statistics for Salesforce CRM for Trend Forecasting in 2019

Dino Sergio - Apr 1, 2019 9:00:00 AM

Statistics for CRM trends in 2019 show that more and more businesses already have a CRM in place and customisation is becoming more important to them.

Findings also indicate that businesses are willing to change their CRM for one that is more suited to their industry needs. The CRM audience in general has become more tech-savvy, leading to a more well informed audience who know what they want and expect technological advances in the systems they use.

We are also ushering in the fourth industrial revolution, or 4IR, and this has it's own challenges and rewards. How we react to the changes can have a drastic impact on both commerce and society.

Topics: Salesforce CRM General

Read More

7 Tips to Improve Your Customer Relationship Management System

Mark Khabosha - Oct 18, 2017 6:40:00 AM

How do you improve your financial CRM?

Statistics compiled by Forbes report that 72% of Chief Executive Officers say that they are focusing on improving both customer individualization and responsiveness to make sure that customers are content. As a result of this emphasis, a large number of companies are beginning to realize that customer relationship management  (CRM) systems can be a very powerful asset. 

While CRM was once little more than a detailed Rolodex, today CRMs involve complicated software that can be used for online businesses. Many companies, however, have been left wondering exactly what can be done to improve their CRM

The ideal CRM should improve productivity at an affordable rate while also creating a stronger relationship with customers. This article will discuss the 7 steps that companies, in particular, financial businesses can take to improve their customer relationship management system.

Topics: Salesforce CRM General- Salesforce for Finance

Read More

The Power of Salesforce Consulting Services

Dino Sergio - Mar 21, 2017 6:04:00 PM

The Salesforce Customer Relationship Management or CRM system, has the best platform-as-a-service cloud-offering on the planet. Salesforce, with its range of products and sources, is championing and leading CRM adoption in the world. The power of Salesforce consulting services can be better understood by considering that it helps companies to navigate towards a path which is clearer and manageable in the nebulous world of cloud computing.

Topics: Salesforce CRM General

Read More

Which Industries Use Salesforce CRM Platform Most

Paul Nilsen - Mar 8, 2017 11:30:00 AM

Did you know that a diverse group of industries are making waves in Salesforce? Salesforce is the most highly valued cloud computing and customer relationship management (CRM) product on the planet. Its implementation transforms your teams working life and business relationships exponentially. Salesforce helps to manage customers with readily accessible data which allows for a continual increase in both productivity and efficiency.

Topics: Salesforce CRM General

Read More

Subscribe Here!