The business world changes continuously. Global events can change how the market reacts in ways...
Optimize the conversion funnel.
Reduce abandoned carts with proven B2B and B2C best practices, including saved carts, optimized checkout flows, and payment accelerators. Guide your customers with an easily navigable sales process.
Leverage social extensions
Extend your reach through merging B2B eCommerce trends including social channels and online communities, such as Instagram and Facebook. Draw in customers through easily shareable versions of your product pages.
Go mobile
Master B2B business mobile commerce with a full suite of mobile-first capabilities, including responsive design, data-driven mobile UX, and one-touch payment.
Empower customer service teams.
Enable your service agents to accelerate and check out over-the-phone orders on behalf of existing customers. Process B2B transactions through real-time access to online storefronts, inventory management, and order history. Build personalized experiences that scale.
Build B2B and B2C eCommerce experiences quickly.
Interpret existing customer purchasing behavior and optimize your product bundles, sets, and deals with Einstein commerce Insights, an AI-powered shopping basket analysis dashboard.
Create consistent B2B business experiences anywhere.
Cultivate your existing customers. Understand how and when to guide them through your online store wherever they are in their journey. Maximize their purchasing decisions in your favor through valuable B2C marketing strategies
Help Desk & Ticketing
Spend less time on data entry, and more time helping B2B business customers succeed. Our eCommerce platform lets you add routing to tickets that prioritizes critical issues first.
Knowledge Base
Help customers help themselves and reduce your number of support requests. Our platform can convert frequently asked questions into a searchable library of help articles, videos, and documentation.
Live Chat
Guide your customers through your website and online store in real time. Automatically route users to the right services team members. Build better relationships through contextual conversations. Improve overall customer experience.
Put customer data at your fingertips.
Arm your sales team with mobile access to all customer data. Our eCommerce platform provides full purchase history, the status of outstanding orders and service issues, and notes from other teams — all in one single view.
Build a smarter B2B business sales team
Give your sales team access to the data, analytics, and smart insights they need to craft more personalized, insightful solutions for your customers. Our platform lets them interact with customers through any channel, marketplace, or device.
Build B2B eCommerce Sites quickly.
Our platform Page Designer lets you quickly design, schedule, and publish pages. Easily make pages through a drag-and-drop interface and powerful reusable components — no
coding required!
Launch marketing campaigns faster.
Our ecommerce platform enables long-term B2B business relationships through an easy-to-use interface. Build and launch innovative marketing campaigns, promotions, and A/B testing based on consumer behavior, channel, and location — all without technical support.
.
Personalize merchandising
Attract more shoppers, build customer loyalty, and increase conversion rates. Our platform lets you create dynamic customer segments, personalized landing pages, merchandising rules, and AI-powered recommendations.
Unify products, pricing, and catalogs
Simplify merchandising with a centralized view of products and pricing across multiple sites, multiple languages, and multiple currencies. Your customers can seamlessly access the information through all channels and devices
WATCH DEMO
RELATED PROJECTS
CASE STUDIES
EBOOKS
WHITEPAPER
RELATED BLOGS
Headless commerce is fast becoming a viable option for B2B brands to enhance the performance and...
As the business world heads towards a multichannel future, companies are looking for ways they can...
Ecommerce Marketing is all about personalization these days. Your customers want to feel welcomed...
Information is king for any business. With the correct information, your company can take advantage...
